There are several ways to contact the OHSU billing office: Phone 866-617-6855. To better serve students and their families, Oregon State University has combined its two online tuition and fee payment websites into one site. Oregon Health & Science University is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. OHSU Patient Billing Services Office 1400 S.W. For example, if you have outpatient surgery, you will receive one bill from OHSU for hospital and provider charges and a separate bill from the anesthesiologist. Fifth Ave. OPB asked OHSU why employees and students who were working from home were considered eligible for the initial round of COVID-19 vaccinations. We charge the same for all patients, but a patient’s responsibility may vary depending on rates negotiated with health plans and your individual coverage. Students typically use published, factual source works. A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. Floor 4 OHSU participates in the insurance plans and medical networks listed below, as well as many others. You can find the guarantor name and account number on your statement. PPO, Managed Choice, Elect Choice, Choice POS II plans Provider Service Center at 888 632-3862 Student work often satisfies several of the four fair use factors. When you receive a balance due notice, please pay your bill promptly. 8-6 p.m. Student Veterans - Resources OHSU supports our active duty and veteran students. There are several ways to contact the OHSU billing office: Hours Box 575 Portland, Oregon 97207-0575. We ask that payments be made at the time of your visit so you won’t be inconvenienced with a statement sent to your home after your visit. It also helps us reduce costs and saves you the trouble of mailing a payment back to OHSU. If you need additional information, OHSU provides a list of our hospital charges below. The guarantor is the person responsible for paying the bill. If your insurance plan does not cover a service or procedure, you may be billed for full payment of the bill.Â, To find out what your insurance plan covers and what your financial obligation may be, call the Customer Services or Member Services Department of your insurance company (the phone numbers are on your insurance card). Learn more about OHSU'S insurance and billing practices. Oregon Health & Science University is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. In this guide, we use a sample OHSU bill to show you what each part means and how to understand it. Â, Mail your bill to OHSU Patient Billing Services  Why are you asking for my deductible, co-insurance or co-payment at the time of my visit? What are my financial responsibilities as a patient? Know your insurance coverage and benefits. You will receive one bill for both hospital and doctor services. 1400 S.W. Floor 4 Portland, OR 97201 Give us your complete health information when you register. Oregon Health & Science University (OHSU) is a public research university in Oregon with a main campus, including two hospitals, in Portland, Oregon.The institution was founded in 1887 as the University of Oregon Medical Department and later became the University of Oregon Medical School. Co-payments is expected at the time of your visit. If your account becomes past due, you may receive up to three balance due notices and three phone calls. If you are unable to pay the balance, please contact us. Oregon Health & Science University OHSU is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. Your OHSU Hospital and Clinic charges are for your hospital stay or clinic visit. There are some outpatient services, such as lab, radiology and rehabilitation therapy, that have different codes established by CMS. If so, please respond quickly, and let us know the information you’ve provided to the insurance company so we can update our records. Physicians who own their own facility and resources use insurance billing codes that include their facility/overhead costs into a single patient bill for an office visit and are reimbursed at a higher rate by insurance providers. When billing insurance companies, the physicians accept lower fees/insurance reimbursement than physicians who use their own equipment, supplies, staff and facilities. Accounts Receivable Student Accounts Receivable within Central Financial Services is charged with assessing and collecting student tuition and fees, providing accurate and timely billing, student loan services and collection of past-due accounts. If you do not have insurance, we will send you a bill for any amount that you did not pay when you received services at OHSU. If payment is not received in a reasonable amount of time (30 days), we may ask for your help. Billing insurance allows us to continue to offer quality care without increasing costs to OHSU students and postdoctoral scholars. Make sure that your insurance company lists both your doctor and hospital as a participating provider.  If you go to an out-of-network provider, you may have a greater financial responsibility for services provided that is not under contract with your health care plan. If you still cannot pay your bill after all other attempts have been made, we will work with our collection agencies, including the Oregon Department of Revenue, to recover payment with no interest charged. How do I contact the billing office for questions and/or an itemized copy of my bill? The medications that appear in your Health Summary list are currently marked as 'active' in your OHSU health record. Please contact your insurance company before visiting us to make sure OHSU is part of the plan and that you know what is covered. If you don't visit your OHSU health provider very often, your medication list may appear to be out-of-date because it hasn't been updated in awhile. Inform us if your personal or insurance information has changed since your last visit. Affirming care for transgender and gender diverse communities, Latest robot allows for one-incision prostatectomy, New options for both types of mitral regurgitation, Prenatal detection of heart defects is key to outcomes, Procedures, medications, supplies and common charges, Health Net Federal Services, LCC –TriCare Program, Providence Exclusive Provider Organization (EPO). If you have questions about these billing statements, please call Customer Service; toll free at. We can discuss options for payment plans or financial assistance, depending on your circumstances. Our billing process First, OHSU will send a claim to your insurance company (including Medicare and Medicaid) for them to pay for the costs of your care. The OHSU billing and collection process What you can do to help; We submit a claim to your insurance company (ies) based on the information provided when you registered at OHSU. P.O. We submit a claim to your insurance company based on the information provided when you register at OHSU.  Co-payments are expected at the time of your visit. Aetna. You will receive an Explanation of Benefits from your insurance company. The first thing to figure out is if you have health insurance. Billing, accounting and collection of student loan receivables, New Academic Programs and Curriculum Modifications, Assessment and collection of student tuition and fees, Monthly electronic bill (or e-bill), billing statement, Applying department/grant exemptions for students. ; On Thursday, April 23, OHSU announced salary reductions and other measures to address mounting financial challenges due to the COVID-19 … The Financial Aid Office may use several methods to contact you regarding your financial aid, including email. If you or your loved one do not have a primary care provider, call us at 833-OHSU-CCC (833-647-8222) and we’ll answer your questions. Portland, OR 97239-3098. We are open from 8 a.m. to 8 p.m., seven days a week. Workforce management. Two of those programs have already received approval by national accreditors. Portland, Oregon 97207-0575, OHSU Patient Billing Services Office © 2001-2020 Oregon Health & Science University. Student Accounts Receivable within Central Financial Services is charged with assessing and collecting student tuition and fees, providing accurate and timely billing, student loan services and collection of past-due accounts. OHSU partners with other hospitals, health systems to expand state’s residency slots by 100. All online tuition and fee payments can now be made through OSU's MyBill portal, eliminating the need for separate websites for credit card and electronic check (e-check) payments. The fees take into account the operating and overhead costs related to the building, service provided by our clinical and support staff, supplies and equipment, as well as administrative costs.Â, Physicians who treat patients at hospital-owned facilities typically are not owners or employed by those facilities. Â. Floor 4 How will you bill me? Please refer to the billing statement for information on how to pay these types of bills. If you do not receive an explanation of benefits from your insurance company within 30 days, please contact them to find out the status of your claim. Your hospital bill should never be a surprise, but it can be hard to predict what is needed to treat an illness or restore a person's health. Download the comprehensive pricing transparency list. 1400 S.W. Please note: Online payments cannot be used to pay your OHSU dental bill, your OHSU student health bill, or your bill from Richmond or Scappoose Clinics. Student … The federal tax bill that passed the U.S. House would end this tax waiver. Do all outpatient services have facility fees? The initiative’s early successes include new residency programs coming to OHSU Health Hillsboro Medical Center. Research rates and industrial billing accounts, necessary to secure research rates, can be requested through eCRIS for IRB studies or by contacting labclientservices@ohsu.edu for non-IRB studies. To see if you qualify for state or federal medical assistance, please contactÂ, If you are unable to pay your bill in full, please call us at. You will receive only one statement for both hospital and provider services. If you have received any anesthesia services, you may get a separate statement for these services. We wait for payment from your insurance company. Your insurance company may ask you to provide more information. We have payment plans and financial assistance programs that you may qualify for. Box 4674 After your insurance company has made payment, you will be expected to pay the amount due. Provide your complete personal health insurance information when you register. Will I receive a separate bill for hospital and provider services I receive at OHSU? Keep your billing statements for your records. Your hospital bill should never be a surprise, but it can be hard to predict what is needed to treat an illness or restore a person’s health. At your next OHSU appointment, your medication list will be updated. Insurance companies should notify you directly when a claim is denied. What is a visit account? Portland, OR  97208-4676, To pay your bill in person, visit OHSU Patient Billing Services Your insurance provider will send you an Explanation of Benefits (EOB) notice that details the amount it has paid, any non-covered or denied amounts and the remaining balance that you are responsible for paying to OHSU. Review your EOB carefully, compare it to your OHSU billing statement and call your insurance provider or an OHSU Customer Service Representative right away if you have questions or concerns. Questions about patient bills can be answered by calling 503 494-8760. Your bill will depend on whether you have insurance and what type of coverage you have. No, OHSU charges a facility fee only when the service provided meets the definition and criteria established by CMS for a "clinic visit." The best way to plan ahead for any cost is to do one of the following: Patients without insurance or who do not have enough insurance may qualify for discounts.Â. Please pay the balance due using one of the various payment options. Your insurance company can assist you in finding an in-network provider to limit the amount of money you will have to pay for care. 3181 S.W. Patients are billed for laboratory services through Patient Business Services. Fifth Ave. The Student Information System (SIS) is a secure, interactive application where students can register for classes, view and pay student bills, sign up for direct deposit, update contact information, view degree audit, manage and accept financial aid awards, and order official transcripts. The best way to plan ahead for any costs is to: OHSU provides a list of our hospital charges below. Statements are issued monthly after we receive payment from your insurance company.Â. If you are still having trouble paying after your insurance has been applied to your bill, please call us at 503-494-8047 or 1-866-617-6855 (toll free). OHSU accepts most insurance plans and provides an estimate of expected costs for every patient. The price you pay is based largely on your insurance coverage. You do NOT need to have the Student Health Insurance Plan. Contact your insurance company before your visit to OHSU to verify your benefits and coverage requirements. Therefore, please make sure to update the office regarding email and mailing address. Please note that this file will contain our gross charges, self-pay rates, and negotiated rates per payor. Call OHSU's estimate team at 503-494-3508 to get an estimate for an upcoming procedure. We know that sometimes it is hard to pay your bill, even if you have insurance. Portland, OR  97201. If you are unable to pay your bill in full, please call us at 503-494-8047 or 1-866-617-6855 (toll free). Portland, OR  97201, OHSU says no to surprise bills and balance billing. If you are a potential patient please refer to our online price estimate tool in MyChart which can provide a clearer estimate and will be customized to your insurance coverage. You must be registered through OHSU Patient Registration prior to your appointment. I do not have insurance. Students can view their OHSU account balances online via OHSU’s Student Information System (SIS), under Student Finances / Account Summary by Term. Monday-Thursday  You can also pay by check.Â. Payment is due by the next billing cycle, 28-31 days later. Student works are usually created for educational purposes, and they often include criticism or commentary on the work being used. Your doctor's fees include the costs of medical or surgical care. If so, check with your or your loved one’s primary care provider. A. This satisifies the first factor of fair use, the purpose or character of the use. The price you pay is based largely on your insurance coverage. Patients without insurance or do not have enough insurance may qualify for discounts. If you do not have health insurance, Medicare or Medicaid, we will send you a bill for any balance not paid at the time services are received.  Please pay the bill, or call us to make payment arrangements, as soon as you receive it. You may make your payments by check, Visa, MasterCard, American Express or Discover Card. Hours Monday-Thursday 8-6 p.m. Friday 8-5 p.m. Email askus@ohsu.edu. Questions about patient bills can be answered by calling 503 494-8760. Learn about eligibility and appointments for COVID-19 vaccines. Mail Code: L332ARB P.O. 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